We are TCM.
Providing specialist case management services
Who is Total Case Management?
Professional expertise, personal approach
Total Case Management was established in 2008 by Heather Lodge. We provide specialist case management services across the North West of England and North Wales, supporting children, young people, and adults with complex needs and brain injuries.
We are committed to delivering high-quality, person-centred support, combining professional expertise with a personal approach to help clients achieve the best possible outcomes.
Recent testimonials
We welcome referrals from clients, family members, advocates, deputies and solicitors. Here are some experiences of our case management services…
“It is always a pleasure to work with Total Case Management. They have the client at the centre of all their work and really understand the role of physiotherapy and interdisciplinary working. We realise how important it is for clients to have a Case Manager that they can easily contact and act promptly - Total Case Management are a great asset to our clients.”
Clinical Director & Specialist Neurological Physiotherapist
“I have worked with Heather on a number of my cases for brain injured clients over the last few years – she is first rate. She is extremely experienced and knowledgeable in her field, proactive and flexible. She is committed to achieving the real-life gains specialist rehabilitation can achieve – she has made a real difference to my clients lives.”
Partner, Solicitors Firm