Get in Touch with Us
If you would like to discuss your needs, please contact our team on 01928 732999 or enquiries@totalcm.org.uk.
We are always happy to talk through your requirements and answer any questions you may have.
We are always happy to talk through your requirements and answer any questions you may have.
What Happens Next?
We will guide you through the following process:
- Initial Consultation – Before formal case management instructions are agreed, you may wish to arrange a Meet and Greet with your proposed Case Manager.
- Agreeing Your Requirements – We will discuss and agree the most appropriate assessment or report for your needs, such as a Case Management Plan, Immediate Needs Assessment, or a recommendation letter.
- Terms and Costs – Our terms and conditions, along with a clear breakdown of costs, will be provided to the referrer.
- Client Assessment – An appointment will be arranged to meet with the client and complete an assessment.
- Report Preparation – A comprehensive report will be produced, with clear timescales agreed from the outset.
- Needs Analysis and Costing – Current care and case management requirements will be identified and appropriately costed.
- Recommendations – Any therapy, rehabilitation, equipment, care, support, or additional needs will be assessed and detailed within the report.
Our aim is to provide a straightforward, responsive, and person-centred service, ensuring that clients receive the support they need at the earliest opportunity.